For Sussex-based system integrators EW Production Services, delivering world-class entertainment technology to the cruise and yacht sector is one of their specialties. Over the past decade, they’ve become a trusted partner for leading cruise lines, installing robust, reliable, and creative solutions that really enhance the entire onboard guest experience.
A key enabler in their various projects has been their relationship with A.C. Entertainment Technologies (AC-ET). Our partnership goes back many years, and has supported EWP through countless projects requiring the very best in technical precision and reliability.
Meeting the evolving entertainment demands of Carnival Cruises
On-board cruise-line entertainment is becoming more sophisticated than ever. So when Carnival Cruise Line specified Luminex networking solutions for their fleet, EWP turned to AC-ET to help specify the right technical solution.
Two major installations - on the Carnival Spirit in France and the Carnival Miracle in Spain - required permanent systems that could meet the cruise giant’s demanding technical standards.
For EWP, Luminex ticked all the boxes:
Ease of use across lighting and entertainment protocols
A full and diverse product range, with mounting options to suit different vessel requirements
The ability to deliver reliable networking in complex, high-demand environments.
First-hand impact at Carnival Cruises
The benefits of the move to Luminex are already being seen by Carnival Cruise Line.
“Moving to the Luminex ecosystem has significantly enhanced our fault-finding capabilities, especially in large deployments, by enabling us to target issues more precisely and resolve them more quickly. The integration of Araneo as our ‘mission control’ has provided us with the ability to create custom layouts of the lighting network topology, giving us a distinct advantage in remote troubleshooting with real-time overview of the system.”
“Additionally, the use of dual PSU network switches aligns perfectly with our active redundancy goals; in the event of a failure, the system promptly notifies the operator, allowing the show to continue uninterrupted while troubleshooting occurs afterward. The deployment of Luminodes and GigaCore network switches has also been quick and adaptable, facilitating installation on ships in service where there is little downtime of our venues.”
This testimonial highlights not just technical performance, but the resilience and reliability demanded by the cruise environment - and shows why Luminex was the right choice for these projects.
Ensuring the best fit for the project
With AC-ET’s expertise in sourcing and specification, EWP had the confidence that every detail was right. We worked closely with EWP’s engineers to check specifications, spot potential issues, and ensure the final package was the best fit for the project.
“It’s been great working with AC-ET on this, and other projects. They bring a wealth of expertise to help us define the exact specification needed for the project. In this instance, they played a key role combing through a highly technical spec to ensure it was absolutely spot-on. It’s for these reasons that they’re such dependable partners.”
This collaboration was led by Michael Potter and more recently Paul Biggerstaff and Michael Teo from AC-ET, who continue to support EWP’s pipeline of upcoming projects.
A trusted partnership
“For EWP, we’re more than a supplier - we regard ourselves as a trusted partner that helps them deliver at the very highest standards. With cruise lines demanding ever more resilient and versatile systems, having the right distribution partner ensures EWP can focus on what they do best: specialising in cruise and yacht installations that bring entertainment spaces to life.”
Want to learn more about Luminex products?
To see and experience the Luminex range of products, either in High Wycombe or Leeds, call us on +44 (0) 1494 446000 or +44 (0) 113 255 7666.