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A.C. Entertainment Technologies Careers

A.C. Entertainment Technologies is one of Europe's leading distributors of professional lighting equipment to the entertainment industry. We offer an unparalleled range of lighting equipment for Touring, Theatre, Concert, Architectural, Film & TV applications. Through our offices in High Wycombe and Leeds we sell lighting equipment in over 80 countries world-wide.

Demo Technician

Working within the Event Production and Demo Department, the role will support the sales and projects teams by providing demonstration equipment for exhibiting to customers.

The following are a range of the day to day activities involved in this role:

• Arrange with suppliers for the supply of demonstration equipment and ensure its return
• Maintain stock control using the demo database and equipment records
• Ensure that all demo storage, preparation and display areas are kept tidy
• Ensure all products are kept up to date with software and hardware upgrades
• Carry out repairs to demo stock as and when required
• Assist in the preparation of display equipment for exhibition and event purposes
• Preparation and testing of various lighting equipment for customer viewing
• Additionally the preparation of some audio, video and rigging equipment as required
• Ensure equipment is ready for a demo at any time and sometimes at short notice
• Assist, when required, in the setting up and running of demos
• Liaise with AC employees in relation to the return date of the demo equipment and also advise as to product availability
• Department administration, paperwork and filing
• Despatch of demonstration equipment for customer viewing
• There is the opportunity for occasional off site work, to assist in the preparation and construction of display equipment for exhibition and event purposes if you wanted to participate

You will be required to oversee and manage stock control, asset management and the chasing of absent items using the various resources available.
You will be responsible for repair sheets, ordering consumables and the filing of paperwork including prep sheets; despatch notes and ‘Goods In’ documentation.
For those reasons the successful candidate’s skills and knowledge competencies must include; the ability to use computer systems specifically; MS Office.
Behavioural competencies will consist of flexibility; patience and the ability to talk to internal and external customers, as well as balancing a full workload.

Experience in the entertainment industry along with a Fork lift licence, a PAT testing qualification, and a good sense of humour are all advantageous.

Rigging Administrator (Entertainment)

We are looking for an ambitious and experienced administrator with the drive and determination to progress into sales in the medium to long term. The position is available in our busy sales office based in Leeds, supporting our Rigging sales team.

Duties will include;
• raising sales orders, purchase orders, pro-forma invoices,
• answering the telephone and
• dealing with customer’s queries,
• as well as general administration.
• Learning product terminology

You will be highly organised and have previous administration experience. You will also have excellent communication skills as well as being aware of providing a time critical service; a good general level of literacy, numeracy and computer skills are essential for this role.

You will be able to problem solve under pressure whilst showing a willingness to learn and develop on the job. MS Excel and Outlook experience essential and advanced Excel knowledge would be beneficial.

You will be a confident and conscientious team player with excellent motivation and deliver a high standard of customer service, a confident telephone manner is essential.
Knowledge of entertainment rigging terminology and equipment would be advantageous.

This is a chance to join a small but very friendly team with a good sense of humour. There are great career prospects within the company for the right candidate.

Northern Lighting Sales Executive

Job Specification

Based in our Leeds office, the Northern Lighting Sales Executive will deal with our UK customers. The primary focus of the role will be enhancing our customers experience with us, exceeding their expectations, delivering a service second to none; getting quotes out to customers efficiently, advising on equipment choice and liaising with suppliers and manufacturers to ensure deadlines are met in this fast moving industry. Dealing with ordering product from manufacturers, checking stock with the warehouse/on the ERP system will also be part of this role, as will entering quotes on to the system and checking lead times with internal departments.

This role will also include visiting new and existing customers and suppliers in the UK including telephone sales and attendance at trade shows as and when required, and assisting other departments as required.

Candidate Requirements

The successful candidate will have worked in the entertainment lighting industry, preferably within a lighting sales role and have an in-depth knowledge of entertainment lighting. You will be able to manage your own time and prioritise your own clients and deal with incoming enquiries and balance the priorities between these.

Preferred skills would consist of excellent; planning, organisational, written and verbal communication skills. The ability to work calmly under pressure and think out of the box. You will also need a good sense of humour and excellent team working skills.
 

Southern Lighting Sales Executive

Job Specification

Based in our High Wycombe office, the Southern Lighting Sales Executive will deal with our UK customers. The primary focus of the role will be enhancing our customers experience with us, exceeding their expectations, delivering a service second to none; getting quotes out to customers efficiently, advising on equipment choice and liaising with suppliers and manufacturers to ensure deadlines are met in this fast moving industry. Dealing with ordering product from manufacturers, checking stock with the warehouse/on the ERP system will also be part of this role, as will entering quotes on to the system and checking lead times with internal departments.

This role will also include visiting new and existing customers and suppliers in the UK including telephone sales and attendance at trade shows as and when required, and assisting other departments as required.

Candidate Requirements

The successful candidate will have worked in the entertainment lighting industry, preferably within a lighting sales role and have an in-depth knowledge of entertainment lighting. You will be able to manage your own time and prioritise your own clients and deal with incoming enquiries and balance the priorities between these.

Preferred skills would consist of excellent; planning, organisational, written and verbal communication skills. The ability to work calmly under pressure and think out of the box. You will also need a good sense of humour and excellent team working skills.

2nd Line Support Engineer

Are you looking for an IT role with a world class company based in High Wycombe?

We are looking to expand our existing IT Department and require a 2nd Line Support Engineer at our Head Office. Primarily the role will be to assist in the daily running of the IT systems for AC Entertainment Technologies and our Global sister companies.

You will need to be a starter finisher, with a full driving licence, be able to work as part of a team, be self-motivated and have excellent attention to detail. You must be able to work under pressure and be highly organised. Other key responsibilities include but not limited to; providing and resolving 1st to 2nd line IT support queries for end users, end user training, support all Global back office systems, configuration of new PC’s & Servers, management and maintenance of all servers, PC’s & peripheral units, patch panel management and documentation, updating all of IT documentation, keeping system(s) and network down time to a minimum, applying hardware and software upgrades when necessary, monitoring, maintaining and applying AV software, Resolving any security, network conflicts and virus issues and ensuring all daily backups have been completed successfully.
The successful candidate will have at least 3 years experience in the above, need to possess strong analytical skills, have an advanced IT knowledge; have experience in supporting staff with various training and issues that arise.
Other skills that must be up to date are phone knowledge (technology), full awareness of Microsoft packages (admin & support), Microsoft certification (or relevant training), Advanced knowledge of Windows & MAC operating systems, Windows Server 2003/2008/2012, MS Exchange 2010 Server, Hyper-V server, AD and Group Policies.

You must also have advanced knowledge of Server, PC, Laptop build and design. Knowledge of TCP/IP Networks – LAN & WAN infrastructures, knowledge of switches, routers, firewalls,APs etc. Knowledge of PABX and IP phone systems

Any knowledge of Cisco Systems and AP switches, SQL, ASP Classic, Zyxel Firewall, Oracle, HTML and .net would be an advantageous.

International Sales Administrator

Working within our High Wycombe office, we are looking for an International Sales Administrator to join the expanding department.
Your role will be to support the international sales staff by processing sales orders, raising purchase orders and liaising with clients and suppliers.

What will keep you busy on a daily basis?
• Raising quotes, sales orders and purchase orders and sending confirmations to customers and suppliers
• Raising new pick lists and new manufacturing orders for in-house produced items in order to meet client deadlines
• Checking stock quantities, lead times and current prices with suppliers
• Maintaining the client/supplier database
• Checking the correct information is passed on to the shipping team
• Filing new client registration forms

Who are you?
• You are a friendly, confident communicator, great over the telephone
• You are aware of and deliver a time critical service
• You ideally have office experience
• You have a good general level of literacy, numeracy and computer skills
• You are a team player with excellent motivation, confidence and a high standard of customer service / focus
• Foreign languages advantageous but not essential

This is a chance to join a friendly team and this position could provide opportunities for career progression within the company for the right candidate.

Driver and General Warehouse Assistant

We are currently looking for an experienced Driver/General Warehouse Person for our High Wycombe warehouse.

The successful candidate must have a current driving license, be experienced in van driving and should be familiar with the London area, being able to drive a 7.5T vehicle on a Tachograph and CPC qualified would be a benefit but is not a requirement.

The role is varied and will involve collecting and delivering goods as required and helping out in the warehouse as required, so the ideal candidate will have a good knowledge of working in warehouse environment or stores.

Familiarity with a PC is an advantage, with numerical and literal ability essential.

Service Technician

We have an exciting new job opportunity available for an Service Technician that has a good electro mechanical / electrical background with experience maintaining, diagnosing and repairing faults on a range of equipment and commercial lighting, at our Head Office in High Wycombe, Buckinghamshire.

Working as the Service Technician you will report directly to the Technical Services Manager and will repair moving lights, control lighting systems, smoke machines, dimmers and a range of other commercial lighting equipment.

Key Requirements:

Ideal candidates will have experience working with, servicing, fault finding and repairing commercial electronic and electro mechanical equipment to component level, whilst using available diagnostic technology. Candidates should also have the ability to complete the work within allotted time frames whilst keeping to dealer, brand and Company standards.

As the Service Technician, you should possess a ‘can do’ approach to your work and have an electronic background or qualification within this field. Any previous experience working within the entertainment lighting industry would be highly advantageous and a great bonus, although not essential. However, ideal candidates MUST have experience working with and repairing electronic and electro mechanical equipment to component level.

Successful candidates should also have strong MS Office knowledge, great problem solving and team working skills, in addition to having the ability to prioritise a demanding workload and work as part of a small but friendly team.

Due to the nature of the work there may be the possibility of some infrequent off site work within the UK, which may also involve assisting at trade shows.

A full and clean UK driving license would also be very beneficial.

All necessary in-house training will be given.


Ideal Candidate Requirements:

• Previous experience working within a similar environment

• Being systematic and accurate with good planning and organisational skills

• Product knowledge in moving lights, control lighting systems, smoke machines, dimmers and a range of other commercial lighting equipment would be highly desirable

• Electrical / Mechanical knowledge

• Computer literate

• Streamline knowledge

• Excellent team player with the ability to work alone

• Excellent written and oral communication skills

• Understanding numeric data

Sales Executive - Film, TV & Broadcast

Do you have specialist knowledge or sales experience of lighting, rigging, audio or video within the Film, TV & Broadcast industry?
Then our new opening may be your next opportunity …

We are currently looking for a self driven  sales enthusiast to join our high performing team based at our head office in High Wycombe. The role may at times involve visiting new and existing customers and suppliers in the UK and, occasionally, Europe. Exhibitions and Trade shows attendance will also play a large part of these roles.

The role of the Film,TV & Broadcast Sales Executive is to cater to the requirements of the industry professionals including advising on equipment choice and ensuring timely satisfaction of film and TV equipment requirements.

Duties include:

  • Interpreting customer’s requirements and liaising with suppliers and manufacturers to realise delivery deadlines.
  • Raising quotations and keeping in touch with customers by telephone and email.
  • Communicating with internal departments to check stock, schedule repairs or attain delivery times (i.e. Technical Services and Despatch).
  • Working alongside our experienced and friendly team of sales and technical professionals to offer world class products backed up by world class service.
  • Building a client base and developing the business

Who are you ?

  • You have worked in a similar role in the industry, preferably within a lighting, rigging, audio or video role and have an in-depth knowledge of the Film & TV industry.
  • You are pro-active in seeking out new business opportunities and further developing our business with existing customers
  • You are able to manage your own time and prioritise your own clients and deal with incoming enquiries and balance the priorities between these.
  • You are organised, enthusiastic, ambitious and self motivated;
  • You have good time management and time-keeping skills and have the ability to work on multiple jobs/projects at any one time.
  • You will meet and exceed agreed departmental targets and thrive in a professional sales environment
  • You have good written and oral communication skills as well as a high level of computer literacy


This is a chance to join our friendly and rewarding company who value their employees. The position offers a competitive salary and fantastic prospects for career growth.

How to Apply

In all cases apply to:

Human Resources Department
A.C. Entertainment Technologies Ltd.
Centauri House
Hillbottom Road
High Wycombe
Bucks HP12 4HQ

careers@ac-et.com

Agencies

We have a policy where we do not accept applications from agencies.

Equal Opportunities

AC Entertainment Technologies Ltd. is an equal opportunities employer, who use a fair selection criteria to screen and take candidates through the recruitment and selection process. The company follows the recommendations and legislation from the Equality Act 2010.