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A.C. Entertainment Technologies Careers

A.C. Entertainment Technologies is one of Europe's leading distributors of professional lighting equipment to the entertainment industry. We offer an unparalleled range of lighting equipment for Touring, Theatre, Concert, Architectural, Film & TV applications. Through our offices in High Wycombe and Leeds we sell lighting equipment in over 80 countries world-wide.

International Shipping Administrator

Working within our High Wycombe office, we are looking for an International Shipping Administrator to join our International Sales team.

The main responsibilities for this role will include:
• Providing support to the Senior International Shipping Administrator and Sales Executives
• Co-ordinating shipping of international orders
• Liaising with air, road, and sea freight carriers
• Generating shipping documents
• Answering incoming calls and directing to correct members of staff
• General administrative duties

The ideal candidate will have:
• Previous office experience (shipping or logistics is advantageous)
• Ability to multitask which is essential
• Good work time management skills to work efficiently with accuracy
• Excellent written and verbal communication skills
• A good level of literacy, numeracy and computer skills
• Ability to work as part of a team and independently
• Passion about providing a high standard of customer service


This is a chance to join a friendly team with opportunities for career progression within the company for the right candidate.

(Rigging) Service Technician

We are currently looking for a Rigging and Hoist Service Technician to join our Technical Services department. Based at our Head Office in High Wycombe, the successful candidate will be a part of the rigging team within a large technical workshop. All necessary training will be provided.

The responsibilities for this role include:

• Repairing and servicing entertainment industry based lifting equipment such as CM Lodestar, CM Prostar, Manfrotto, Doughty Support Systems and others
• Preparing hoists and rigging equipment for clients
• Inspection of rigging equipment
• Communicating with customers and sales staff via phone and email to offer technical support
• Opportunities for working offsite at venues and customer premises


Skills and Experience

• An electrical/mechanical background or qualification is preferential
• Previous experience in the entertainment industry or working with and repairing lifting/rigging equipment would be advantageous
• Good verbal and written communication skills
• Working knowledge of MS Office
• Able to work as part of a team
• Problem solving skills
• Able to prioritise demanding workload

3rd Line Support Engineer

We are currently looking for a 3rd Line Support Engineer to join our office in High Wycombe. Primarily, the role will be to assist in the daily running of the IT networks and systems for AC Entertainment Technologies and our Global sister companies.

This role will require occasional international travel. Because of this, candidates must hold a full UK driving license and a valid passport.

The key responsibilities include, but are not limited to;

• Providing and resolving; 1st 2nd and 3rd line IT support queries for end users
• Supporting all Global back office systems
• Networking -Cisco, firewall, switches, APs
• Designing infrastructure projects
• Delivering Infrastructure projects
• Packet tracing
• Exchange server management
• Windows Server Management and monitoring -Active Directory, Server 2008/2012
• Network conflicts and virus resolution
• Virtualisation – HyperV
• Updating all IT documentation
• Applying hardware and software upgrades when necessary
• Resolving any security issues

Candidate Requirements

• Previous networking experience in a senior IT support role
• Good understanding of project management and service delivery processes
• Meticulous attention to detail and highly organised
• Able to work as part of a team
• Self-motivated
• Able to work under pressure
• Full UK driving license and valid passport

Service Technician

We have an exciting new job opportunity available for an Service Technician that has a good electro mechanical / electrical background with experience maintaining, diagnosing and repairing faults on a range of equipment and commercial lighting, at our Head Office in High Wycombe, Buckinghamshire.

Working as the Service Technician you will report directly to the Technical Services Manager and will repair moving lights, control lighting systems, smoke machines, dimmers and a range of other commercial lighting equipment.

Key Requirements:

Ideal candidates will have experience working with, servicing, fault finding and repairing commercial electronic and electro mechanical equipment to component level, whilst using available diagnostic technology. Candidates should also have the ability to complete the work within allotted time frames whilst keeping to dealer, brand and Company standards.

As the Service Technician, you should possess a ‘can do’ approach to your work and have an electronic background or qualification within this field. Any previous experience working within the entertainment lighting industry would be highly advantageous and a great bonus, although not essential. However, ideal candidates MUST have experience working with and repairing electronic and electro mechanical equipment to component level.

Successful candidates should also have strong MS Office knowledge, great problem solving and team working skills, in addition to having the ability to prioritise a demanding workload and work as part of a small but friendly team.

Due to the nature of the work there may be the possibility of some infrequent off site work within the UK, which may also involve assisting at trade shows.

A full and clean UK driving license would also be very beneficial.

All necessary in-house training will be given.


Ideal Candidate Requirements:

• Previous experience working within a similar environment

• Being systematic and accurate with good planning and organisational skills

• Product knowledge in moving lights, control lighting systems, smoke machines, dimmers and a range of other commercial lighting equipment would be highly desirable

• Electrical / Mechanical knowledge

• Computer literate

• Streamline knowledge

• Excellent team player with the ability to work alone

• Excellent written and oral communication skills

• Understanding numeric data

Audio Sales Executive

Job Specification

We are looking for a dynamic, self-motivated and experienced sales person with to join our Audio Sales team.

The successful candidate will have a proven track record in sales, be familiar with and proficient in the use and application of audio equipment and associated products. You will be required to offer advice on product selection, liaising with clients and suppliers alike to ensure customers’ needs are met and their expectations exceeded.

The role will be focussed on generating sales and increasing business levels with existing and new clients alike; offering advice, preparing quotations, and providing excellent levels of customer service. On occasion you will be required to carry out demonstrations both in the office and at customer’s premises. You will have all of the tools required at your disposal to fulfil these requirements. Specific product training will be given. You will be required to attend exhibitions, open days and seminars.

Candidate Requirements

This is an excellent opportunity for the right candidate to join our team with plenty of scope for career advancement.

  • Good written and oral communication skills are essential
  • a high level of computer literacy.
  • You must hold a full UK driving license.

Training will be provided on our exclusive and key product lines.

An excellent package is available for the right candidate.
 

Video Sales Executive

Job Specification

We are looking for a dynamic, self motivated and experienced sales person to join our rapidly expanding Video Team. The role is a perfect opportunity for the right candidate to join our team and assist in the continuing growth and development of our Video Division.

The successful candidate will have a proven track record in sales, be familiar with and proficient in the use and application of video equipment, in particular LED panels and screens, Media Servers, Projectors and associated products. You will be required to offer advice on product selection, liaising with clients and suppliers alike to ensure customers’ needs are met and their expectations exceeded.

The role will be focussed on generating new business; arranging appointments, visiting clients, carrying out demonstrations and closing sales. The successful candidate will also be required to service the needs of existing customers. You will have all of the tools required at your disposal to fulfil these requirements. Specific product training will be given.

Candidate Requirements

The successful candidate will be an accomplished sales person and have an in-depth knowledge of video products and applications. You must be able to manage your own time, prioritise your own clients and deal with incoming enquiries and balance the priorities between these.

Required abilities include excellent planning, organisational, written and verbal communication skills. You must hold a full UK driving license. You will also need a good sense of humour and excellent team working skills.

An excellent package is available for the successful candidate.

Film, TV & Broadcast Sales Executive

Do you have specialist knowledge or sales experience of lighting, rigging, audio or video within the Film, TV & Broadcast industry?
Then our new opening may be your next opportunity …

We are currently looking for a self driven  sales enthusiast to join our high performing team based at our head office in High Wycombe. The role may at times involve visiting new and existing customers and suppliers in the UK and, occasionally, Europe. Exhibitions and Trade shows attendance will also play a large part of these roles.

The role of the Film,TV & Broadcast Sales Executive is to cater to the requirements of the industry professionals including advising on equipment choice and ensuring timely satisfaction of film and TV equipment requirements.

Duties include:

  • Interpreting customer’s requirements and liaising with suppliers and manufacturers to realise delivery deadlines.
  • Raising quotations and keeping in touch with customers by telephone and email.
  • Communicating with internal departments to check stock, schedule repairs or attain delivery times (i.e. Technical Services and Despatch).
  • Working alongside our experienced and friendly team of sales and technical professionals to offer world class products backed up by world class service.
  • Building a client base and developing the business

Who are you ?

  • You have worked in a similar role in the industry, preferably within a lighting, rigging, audio or video role and have an in-depth knowledge of the Film & TV industry.
  • You are pro-active in seeking out new business opportunities and further developing our business with existing customers
  • You are able to manage your own time and prioritise your own clients and deal with incoming enquiries and balance the priorities between these.
  • You are organised, enthusiastic, ambitious and self motivated;
  • You have good time management and time-keeping skills and have the ability to work on multiple jobs/projects at any one time.
  • You will meet and exceed agreed departmental targets and thrive in a professional sales environment
  • You have good written and oral communication skills as well as a high level of computer literacy


This is a chance to join our friendly and rewarding company who value their employees. The position offers a competitive salary and fantastic prospects for career growth.

How to Apply

In all cases apply to:

Human Resources Department
A.C. Entertainment Technologies Ltd.
Centauri House
Hillbottom Road
High Wycombe
Bucks HP12 4HQ

careers@ac-et.com

Agencies

We have a policy where we do not accept applications from agencies.

Equal Opportunities

AC Entertainment Technologies Ltd. is an equal opportunities employer, who use a fair selection criteria to screen and take candidates through the recruitment and selection process. The company follows the recommendations and legislation from the Equality Act 2010.