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A.C. Entertainment Technologies Careers

A.C. Entertainment Technologies is one of Europe's leading distributors of professional lighting equipment to the entertainment industry. We offer an unparalleled range of lighting equipment for Touring, Theatre, Concert, Architectural, Film & TV applications. Through our offices in High Wycombe and Leeds we sell lighting equipment in over 80 countries world-wide.

Lighting Sales Executive

Based in our High Wycombe office, the Lighting Sales Executive will deal with our UK customers.

The key responsibilities of this role include:

• Enhancing our customers’ experience with us
• Exceeding customer expectations by delivering a service second to none
• Visiting new and existing customers and suppliers in the UK
• Communicating with customers and suppliers via telephone and email
• Preparing quotes for customers
• Advising on equipment choice based on customer requirements
• Liaising with suppliers and manufacturers to ensure deadlines are met
• Ordering products from manufacturers

This role will also include attendance at trade shows and assisting other departments as required.

Candidate Requirements

• Previous experience in the entertainment lighting industry, preferably within a lighting sales role
• In-depth knowledge of entertainment lighting
• Able to manage your own time and prioritise workload
• Strong written and verbal communication skills
• Able to work efficiently in a busy environment
• Excellent team working skills.

Marketing Assistant

We are currently looking for a Marketing Assistant to join our in-house marketing team based at our head office at High Wycombe. The purpose of this role is to assist the Head of Marketing and Digital Marketing Manager to deliver marketing service activities as required to meet the needs of the business.

This role would suit a recent graduate with a relevant degree, looking for their first step into the world of Marketing.

Responsibilities:
This is a broad ranging role with a wide range of tasks and responsibilities. The Marketing Assistant will need to be flexible and able to adapt to the needs of the team whilst working within the guidelines and procedures of the department. However specific areas of responsibility will include:

Digital Marketing
• Helping create, identify and source content for Social Media, websites and other digital marketing activities
• Monitoring content posted online and measuring performance
• Posting and distributing news stories/press releases internally and to AC-ET website
• Help maintaining and updating our CRM system

Administration
• Managing the literature room and promotional merchandise
• Trade Shows – assisting trade show manager with logistics and travel arrangements, as well as managing literature and catering requirements
• Occasional attendance at trade shows
• Raising purchase orders for AC-ET and sister companies
• Confirming supplier permissions for marketing materials prepared by AC-ET marketing team
• Helping get permissions and sign offs for content both internally and externally

Knowledge, Skills & Abilities:
• Social media savvy, but not necessarily an expert
• Good project management and interpersonal skills
• Organised and able to work independently
• Good written and verbal communication skills
• Able to consistently interpret and follow procedures and processes
• Interested in the industry and technology

Behavioural
• Creative in a practical way
• Inquisitive and willing to learn
• Personable

Rigging Service Technician

We are currently looking for a Rigging and Hoist Service Technician to join our Technical Services department. Based at our Head Office in High Wycombe, the successful candidate will be a part of the rigging team within a large technical workshop. All necessary training will be provided.

The responsibilities for this role include:

• Repairing and servicing entertainment industry based lifting equipment such as CM Lodestar, CM Prostar, Manfrotto, Doughty Support Systems and others
• Preparing hoists and rigging equipment for clients
• Inspection of rigging equipment
• Communicating with customers and sales staff via phone and email to offer technical support
• Opportunities for working offsite at venues and customer premises


Skills and Experience

• An electrical/mechanical background or qualification is preferential
• Previous experience in the entertainment industry or working with and repairing lifting/rigging equipment would be advantageous
• Good verbal and written communication skills
• Working knowledge of MS Office
• Able to work as part of a team
• Problem solving skills
• Able to prioritise demanding workload

Demo Technician

Working within the Event Production and Demo Department, the role will support the sales and projects teams by providing demonstration equipment for exhibiting to customers at our Head Office in High Wycombe.

Key Responsibilities

• Arrange with suppliers for the supply of demonstration equipment and ensure its return
• Maintain stock control using the demo database and equipment records
• Ensure that all demo storage, preparation and display areas are kept tidy
• Ensure all products are kept up to date with software and hardware upgrades
• Carry out repairs to demo stock as and when required
• Assist in the preparation of display equipment for exhibition and event purposes
• Preparation and testing of various lighting equipment for customer viewing
• Additionally the preparation of some audio, video and rigging equipment as required
• Ensure equipment is ready for a demo at any time and sometimes at short notice
• Assist, when required, in the setting up of demos
• Liaise with AC employees in relation to the return date of the demo equipment and also advise as to product availability
• Department administration, paperwork and filing
• Despatch of demonstration equipment for customer viewing
• There is the opportunity for occasional off site work, to assist in the preparation and construction of display equipment for exhibition and event purposes if you wanted to participate

Candidate Requirements

• Previous industry experience is advantageous, as is a PAT testing qualification
• Good knowledge of MS Office
• Confident telephone manner
• Flexible
• Able to work in a fast-moving department
• Keen eye for detail

IT Network Engineer

Are you looking for an IT role with a world class company based in High Wycombe?

We are currently looking for an IT Network Engineer to join our office in High Wycombe. Primarily, the role will be to assist in the daily running of the IT networks and systems for AC Entertainment Technologies and our Global sister companies.

This role will require occasional international travel. Because of this, candidates must hold a full UK driving license and a valid passport.

The key responsibilities include, but are not limited to;

• Networking -Cisco, firewall, switches, APs
• Identify solutions to network and infrastructure issues
• Designing and delivering infrastructure projects
• Packet tracing
• Network conflicts and virus resolution
• Windows Server Management and monitoring -Active Directory, Server 2008/2012
• Exchange server management
• Providing and resolving; 1st 2nd and 3rd line IT support queries for end users


Candidate Requirements

• Previous networking experience in a senior IT support role
• Cisco Certification
• Good understanding of project management and service delivery processes
• Meticulous attention to detail and highly organised
• Able to work as part of a team
• Self-motivated
• ITIL experience
• Able to work under pressure
• Full UK driving license and valid passport

Senior Demo Technician

Working within the Event Production and Demo Department based in High Wycombe, the role will co-ordinate the team in supporting the sales and projects departments by providing demonstration equipment for exhibiting to customers.

Experience in the entertainment industry, along with a Fork lift licence and a good sense of humour are all advantageous.

The following are a range of responsibilities in this role:

• Co-ordinating the daily running of the department
• Supervising a team of technicians; delegate duties, oversee preparation and repairs of stock, paperwork and administration, despatching equipment etc.
• Preparing and testing various lighting, audio, video and rigging equipment for demonstrating to customers
• Overseeing the performance management of the team including setting objectives and assisting with weekly department meetings
• Assisting with recruitment and training of new staff
• Ensuring all products are kept up to date with software and hardware upgrades
• Setting up and running demos both in house and offsite, as well as assisting with exhibition preparation and construction
• Chasing stock that needs returning from both sales staff and suppliers

Skills and Experience

• Previous experience in a supervisory or team leader role is essential
• Experience or knowledge of the entertainment industry would be advantageous
• Excellent verbal and written communication skills
• Confident telephone manner
• Able to work effectively under pressure
• Knowledge of MS Office
• Flexible and patient
 

Service Technician

We have an exciting new job opportunity available for an Service Technician that has a good electro mechanical / electrical background with experience maintaining, diagnosing and repairing faults on a range of equipment and commercial lighting, at our Head Office in High Wycombe, Buckinghamshire.

Working as the Service Technician you will report directly to the Technical Services Manager and will repair moving lights, control lighting systems, smoke machines, dimmers and a range of other commercial lighting equipment.

Key Requirements:

Ideal candidates will have experience working with, servicing, fault finding and repairing commercial electronic and electro mechanical equipment to component level, whilst using available diagnostic technology. Candidates should also have the ability to complete the work within allotted time frames whilst keeping to dealer, brand and Company standards.

As the Service Technician, you should possess a ‘can do’ approach to your work and have an electronic background or qualification within this field. Any previous experience working within the entertainment lighting industry would be highly advantageous and a great bonus, although not essential. However, ideal candidates MUST have experience working with and repairing electronic and electro mechanical equipment to component level.

Successful candidates should also have strong MS Office knowledge, great problem solving and team working skills, in addition to having the ability to prioritise a demanding workload and work as part of a small but friendly team.

Due to the nature of the work there may be the possibility of some infrequent off site work within the UK, which may also involve assisting at trade shows.

A full and clean UK driving license would also be very beneficial.

All necessary in-house training will be given.


Ideal Candidate Requirements:

• Previous experience working within a similar environment

• Being systematic and accurate with good planning and organisational skills

• Product knowledge in moving lights, control lighting systems, smoke machines, dimmers and a range of other commercial lighting equipment would be highly desirable

• Electrical / Mechanical knowledge

• Computer literate

• Streamline knowledge

• Excellent team player with the ability to work alone

• Excellent written and oral communication skills

• Understanding numeric data

Audio Sales Executive

Job Specification

We are looking for a dynamic, self-motivated and experienced sales person with to join our Audio Sales team.

The successful candidate will have a proven track record in sales, be familiar with and proficient in the use and application of audio equipment and associated products. You will be required to offer advice on product selection, liaising with clients and suppliers alike to ensure customers’ needs are met and their expectations exceeded.

The role will be focussed on generating sales and increasing business levels with existing and new clients alike; offering advice, preparing quotations, and providing excellent levels of customer service. On occasion you will be required to carry out demonstrations both in the office and at customer’s premises. You will have all of the tools required at your disposal to fulfil these requirements. Specific product training will be given. You will be required to attend exhibitions, open days and seminars.

Candidate Requirements

This is an excellent opportunity for the right candidate to join our team with plenty of scope for career advancement.

  • Good written and oral communication skills are essential
  • a high level of computer literacy.
  • You must hold a full UK driving license.

Training will be provided on our exclusive and key product lines.

An excellent package is available for the right candidate.
 

Video Sales Executive

Job Specification

We are looking for a dynamic, self motivated and experienced sales person to join our rapidly expanding Video Team. The role is a perfect opportunity for the right candidate to join our team and assist in the continuing growth and development of our Video Division.

The successful candidate will have a proven track record in sales, be familiar with and proficient in the use and application of video equipment, in particular LED panels and screens, Media Servers, Projectors and associated products. You will be required to offer advice on product selection, liaising with clients and suppliers alike to ensure customers’ needs are met and their expectations exceeded.

The role will be focussed on generating new business; arranging appointments, visiting clients, carrying out demonstrations and closing sales. The successful candidate will also be required to service the needs of existing customers. You will have all of the tools required at your disposal to fulfil these requirements. Specific product training will be given.

Candidate Requirements

The successful candidate will be an accomplished sales person and have an in-depth knowledge of video products and applications. You must be able to manage your own time, prioritise your own clients and deal with incoming enquiries and balance the priorities between these.

Required abilities include excellent planning, organisational, written and verbal communication skills. You must hold a full UK driving license. You will also need a good sense of humour and excellent team working skills.

An excellent package is available for the successful candidate.

Film, TV & Broadcast Sales Executive

Do you have specialist knowledge or sales experience of lighting, rigging, audio or video within the Film, TV & Broadcast industry?
Then our new opening may be your next opportunity …

We are currently looking for a self driven  sales enthusiast to join our high performing team based at our head office in High Wycombe. The role may at times involve visiting new and existing customers and suppliers in the UK and, occasionally, Europe. Exhibitions and Trade shows attendance will also play a large part of these roles.

The role of the Film,TV & Broadcast Sales Executive is to cater to the requirements of the industry professionals including advising on equipment choice and ensuring timely satisfaction of film and TV equipment requirements.

Duties include:

  • Interpreting customer’s requirements and liaising with suppliers and manufacturers to realise delivery deadlines.
  • Raising quotations and keeping in touch with customers by telephone and email.
  • Communicating with internal departments to check stock, schedule repairs or attain delivery times (i.e. Technical Services and Despatch).
  • Working alongside our experienced and friendly team of sales and technical professionals to offer world class products backed up by world class service.
  • Building a client base and developing the business

Who are you ?

  • You have worked in a similar role in the industry, preferably within a lighting, rigging, audio or video role and have an in-depth knowledge of the Film & TV industry.
  • You are pro-active in seeking out new business opportunities and further developing our business with existing customers
  • You are able to manage your own time and prioritise your own clients and deal with incoming enquiries and balance the priorities between these.
  • You are organised, enthusiastic, ambitious and self motivated;
  • You have good time management and time-keeping skills and have the ability to work on multiple jobs/projects at any one time.
  • You will meet and exceed agreed departmental targets and thrive in a professional sales environment
  • You have good written and oral communication skills as well as a high level of computer literacy


This is a chance to join our friendly and rewarding company who value their employees. The position offers a competitive salary and fantastic prospects for career growth.

How to Apply

In all cases apply to:

Human Resources Department
A.C. Entertainment Technologies Ltd.
Centauri House
Hillbottom Road
High Wycombe
Bucks HP12 4HQ

careers@ac-et.com

Agencies

We have a policy where we do not accept applications from agencies.

Equal Opportunities

AC Entertainment Technologies Ltd. is an equal opportunities employer, who use a fair selection criteria to screen and take candidates through the recruitment and selection process. The company follows the recommendations and legislation from the Equality Act 2010.