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A.C. Entertainment Technologies Careers

A.C. Entertainment Technologies is one of Europe's leading distributors of professional lighting equipment to the entertainment industry. We offer an unparalleled range of lighting equipment for Touring, Theatre, Concert, Architectural, Film & TV applications. Through our offices in High Wycombe and Leeds we sell lighting equipment in over 80 countries world-wide.

Trainee Repair Technician

At our High Wycombe head office, we have an exciting new job opportunity for a Trainee Repair Technician to join our Technical Services team, repairing and providing support on some of the latest lighting and video products.

As a Trainee technician we will provide you with the training and support you need to become a valuable member of the team involved in the repair of a wide variety of moving lights, LED lighting fixtures, lighting control systems, dimmers and a range of other professional lighting and video equipment.

To succeed in this role and make the best of this opportunity, you will have a positive ‘can do’ attitude, a passion for engineering and a desire to grow your knowledge and experience of entertainment technology.

If you have a strong science/engineering academic background, can show experience working in a technical environment and demonstrate an interest in entertainment technology then this is the opportunity for you!

Responsibilities and Duties:

• Work in a safe and efficient manner at all times to the best of your ability
• Following instruction, undertake diagnostic testing, fault identification and rectification, at all times working to company and brand quality standards
• Communicate with internal and external customers, verbally and via email to obtain additional information to enable you to complete repairs efficiently, and provide technical support (where applicable)
• Maintain documentation records in relation to your work and parts used.
• Be pro-active and attentive in gaining knowledge from your peers and be determined to build the skills and experience you need to succeed
• Build on your knowledge and keep up to date with new products as they are released to enable you to support our customers most effectively
• Feedback to product development teams on faults found and potential product improvements 

Minimum requirements:

Hold some of the following, or equivalent qualifications:

  • Relevant A Levels (e.g. Physics, Electronics)
  • Level 3 Extended Diploma in Electronic Engineering
  • N.C Electrical/Electronic Engineering
  • Level 3 Diploma in Back Stage Theatre

As well as having:

  • Practical experience working in a technical/engineering environment
  • Experience in MS office suite software
  • Competancy in the use of hand tools
  • Strong verbal and written communication skills
  • Ability to work as a team

Highly Advantageous:

  • Experience in Theatre/Entertainment lighting

Lighting Sales Executive

Based in our High Wycombe office, the Lighting Sales Executive will deal with our UK customers.

The key responsibilities of this role include:

• Enhancing our customers’ experience with us
• Exceeding customer expectations by delivering a service second to none
• Visiting new and existing customers and suppliers in the UK
• Communicating with customers and suppliers via telephone and email
• Preparing quotes for customers
• Advising on equipment choice based on customer requirements
• Liaising with suppliers and manufacturers to ensure deadlines are met
• Ordering products from manufacturers

This role will also include attendance at trade shows and assisting other departments as required.

Candidate Requirements

• Previous experience in the entertainment lighting industry, preferably within a lighting sales role
• In-depth knowledge of entertainment lighting
• Able to manage your own time and prioritise workload
• Strong written and verbal communication skills
• Able to work efficiently in a busy environment
• Excellent team working skills.

Rigging Service Technician

We are currently looking for a Rigging and Hoist Service Technician to join our Technical Services department. Based at our Head Office in High Wycombe, the successful candidate will be a part of the rigging team within a large technical workshop. All necessary training will be provided.

The responsibilities for this role include:

• Repairing and servicing entertainment industry based lifting equipment such as CM Lodestar, CM Prostar, Manfrotto, Doughty Support Systems and others
• Preparing hoists and rigging equipment for clients
• Inspection of rigging equipment
• Communicating with customers and sales staff via phone and email to offer technical support
• Opportunities for working offsite at venues and customer premises


Skills and Experience

• An electrical/mechanical background or qualification is preferential
• Previous experience in the entertainment industry or working with and repairing lifting/rigging equipment would be advantageous
• Good verbal and written communication skills
• Working knowledge of MS Office
• Able to work as part of a team
• Problem solving skills
• Able to prioritise demanding workload

Demo Technician

Working within the Event Production and Demo Department, the role will support the sales and projects teams by providing demonstration equipment for exhibiting to customers at our Head Office in High Wycombe.

Key Responsibilities

• Arrange with suppliers for the supply of demonstration equipment and ensure its return
• Maintain stock control using the demo database and equipment records
• Ensure that all demo storage, preparation and display areas are kept tidy
• Ensure all products are kept up to date with software and hardware upgrades
• Carry out repairs to demo stock as and when required
• Assist in the preparation of display equipment for exhibition and event purposes
• Preparation and testing of various lighting equipment for customer viewing
• Additionally the preparation of some audio, video and rigging equipment as required
• Ensure equipment is ready for a demo at any time and sometimes at short notice
• Assist, when required, in the setting up of demos
• Liaise with AC employees in relation to the return date of the demo equipment and also advise as to product availability
• Department administration, paperwork and filing
• Despatch of demonstration equipment for customer viewing
• There is the opportunity for occasional off site work, to assist in the preparation and construction of display equipment for exhibition and event purposes if you wanted to participate

Candidate Requirements

• Previous industry experience is advantageous, as is a PAT testing qualification
• Good knowledge of MS Office
• Confident telephone manner
• Flexible
• Able to work in a fast-moving department
• Keen eye for detail

IT Network Engineer

Are you looking for an IT role with a world class company based in High Wycombe?

We are currently looking for an IT Network Engineer to join our office in High Wycombe. Primarily, the role will be to assist in the daily running of the IT networks and systems for AC Entertainment Technologies and our Global sister companies.

This role will require occasional international travel. Because of this, candidates must hold a full UK driving license and a valid passport.

The key responsibilities include, but are not limited to;

• Networking -Cisco, firewall, switches, APs
• Identify solutions to network and infrastructure issues
• Designing and delivering infrastructure projects
• Packet tracing
• Network conflicts and virus resolution
• Windows Server Management and monitoring -Active Directory, Server 2008/2012
• Exchange server management
• Providing and resolving; 1st 2nd and 3rd line IT support queries for end users


Candidate Requirements

• Previous networking experience in a senior IT support role
• Cisco Certification
• Good understanding of project management and service delivery processes
• Meticulous attention to detail and highly organised
• Able to work as part of a team
• Self-motivated
• ITIL experience
• Able to work under pressure
• Full UK driving license and valid passport

Audio Sales Executive

Job Specification

We are looking for a dynamic, self-motivated and experienced sales person with to join our Audio Sales team.

The successful candidate will have a proven track record in sales, be familiar with and proficient in the use and application of audio equipment and associated products. You will be required to offer advice on product selection, liaising with clients and suppliers alike to ensure customers’ needs are met and their expectations exceeded.

The role will be focussed on generating sales and increasing business levels with existing and new clients alike; offering advice, preparing quotations, and providing excellent levels of customer service. On occasion you will be required to carry out demonstrations both in the office and at customer’s premises. You will have all of the tools required at your disposal to fulfil these requirements. Specific product training will be given. You will be required to attend exhibitions, open days and seminars.

Candidate Requirements

This is an excellent opportunity for the right candidate to join our team with plenty of scope for career advancement.

  • Good written and oral communication skills are essential
  • a high level of computer literacy.
  • You must hold a full UK driving license.

Training will be provided on our exclusive and key product lines.

An excellent package is available for the right candidate.
 

Video Sales Executive

Job Specification

We are looking for a dynamic, self motivated and experienced sales person to join our rapidly expanding Video Team. The role is a perfect opportunity for the right candidate to join our team and assist in the continuing growth and development of our Video Division.

The successful candidate will have a proven track record in sales, be familiar with and proficient in the use and application of video equipment, in particular LED panels and screens, Media Servers, Projectors and associated products. You will be required to offer advice on product selection, liaising with clients and suppliers alike to ensure customers’ needs are met and their expectations exceeded.

The role will be focussed on generating new business; arranging appointments, visiting clients, carrying out demonstrations and closing sales. The successful candidate will also be required to service the needs of existing customers. You will have all of the tools required at your disposal to fulfil these requirements. Specific product training will be given.

Candidate Requirements

The successful candidate will be an accomplished sales person and have an in-depth knowledge of video products and applications. You must be able to manage your own time, prioritise your own clients and deal with incoming enquiries and balance the priorities between these.

Required abilities include excellent planning, organisational, written and verbal communication skills. You must hold a full UK driving license. You will also need a good sense of humour and excellent team working skills.

An excellent package is available for the successful candidate.

Film, TV & Broadcast Sales Executive

Do you have specialist knowledge or sales experience of lighting, rigging, audio or video within the Film, TV & Broadcast industry?
Then our new opening may be your next opportunity …

We are currently looking for a self driven  sales enthusiast to join our high performing team based at our head office in High Wycombe. The role may at times involve visiting new and existing customers and suppliers in the UK and, occasionally, Europe. Exhibitions and Trade shows attendance will also play a large part of these roles.

The role of the Film,TV & Broadcast Sales Executive is to cater to the requirements of the industry professionals including advising on equipment choice and ensuring timely satisfaction of film and TV equipment requirements.

Duties include:

  • Interpreting customer’s requirements and liaising with suppliers and manufacturers to realise delivery deadlines.
  • Raising quotations and keeping in touch with customers by telephone and email.
  • Communicating with internal departments to check stock, schedule repairs or attain delivery times (i.e. Technical Services and Despatch).
  • Working alongside our experienced and friendly team of sales and technical professionals to offer world class products backed up by world class service.
  • Building a client base and developing the business

Who are you ?

  • You have worked in a similar role in the industry, preferably within a lighting, rigging, audio or video role and have an in-depth knowledge of the Film & TV industry.
  • You are pro-active in seeking out new business opportunities and further developing our business with existing customers
  • You are able to manage your own time and prioritise your own clients and deal with incoming enquiries and balance the priorities between these.
  • You are organised, enthusiastic, ambitious and self motivated;
  • You have good time management and time-keeping skills and have the ability to work on multiple jobs/projects at any one time.
  • You will meet and exceed agreed departmental targets and thrive in a professional sales environment
  • You have good written and oral communication skills as well as a high level of computer literacy


This is a chance to join our friendly and rewarding company who value their employees. The position offers a competitive salary and fantastic prospects for career growth.

How to Apply

In all cases apply to:

Human Resources Department
A.C. Entertainment Technologies Ltd.
Centauri House
Hillbottom Road
High Wycombe
Bucks HP12 4HQ

careers@ac-et.com

Agencies

We have a policy where we do not accept applications from agencies.

Equal Opportunities

AC Entertainment Technologies Ltd. is an equal opportunities employer, who use a fair selection criteria to screen and take candidates through the recruitment and selection process. The company follows the recommendations and legislation from the Equality Act 2010.